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FTX Claim — How to Get Your Money Back (August 2026 Guide)

Can you still claim FTX funds? Yes. The 5th distribution paid out July 31, 2026. If you missed it, your claim is not cancelled — the 6th distribution is expected around January 2027. Log into the Kroll portal at restructuring.ra.kroll.com/FTX, verify your claim status is "Allowed," and link a payout provider (BitGo, Kraken, or Payoneer) to receive the next payment.

Everything you need to know about recovering funds from the FTX bankruptcy — portal access, KYC steps, distribution timeline, and what to do now that the July 31, 2026 distribution has paid out.

By MoneyFinder Team  |  Updated August 7, 2026  |  10 min read
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$10B+
Distributed
1M+
Creditors
5th Round
Paid ✅ Jul 31
100%+
Recovery Rate
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✅ 5th Distribution Paid Out July 31, 2026

The 5th FTX distribution processed on July 31, 2026. Creditors who completed KYC, linked a payout method (BitGo, Kraken, or Payoneer), and submitted tax forms before the June 16 record date have been paid. Log in to the Kroll portal to confirm your payment status.

⚠️ Missed July 31? Next Distribution Expected ~January 2027

If you did not complete KYC or link a payout method before June 16, 2026, you missed the 5th distribution — but your claim is not forfeited. Complete your setup in the Kroll portal now and you will be included in the 6th distribution round, expected around January 2027. You have six months from July 31 to onboard with a distribution service provider before forfeiture risk applies.

Is FTX Still Paying Out?

Yes — FTX's bankruptcy estate continues to distribute funds to creditors more than three years after the exchange's dramatic collapse in November 2022. The estate, overseen by Plan Administrator John J. Ray III and administered through the Kroll restructuring platform, has now completed five major distribution rounds, with the 5th paying out on July 31, 2026. The 6th distribution is expected around January 2027.

In one of the most surprising outcomes in crypto history, the FTX bankruptcy estate recovered enough assets to pay creditors back at 100% or more of their claims — measured against the US dollar value of their holdings as of November 11, 2022, the date FTX filed for Chapter 11 bankruptcy protection. Some classes of creditors have already been paid more than 100 cents on the dollar.

The important caveat: recovery is measured against the USD value at the date of filing — not what those assets might be worth today. If you held Bitcoin on FTX at a time when BTC was worth $20,000 and it's now worth significantly more, your claim was calculated using the lower 2022 price. This is a standard feature of US bankruptcy law, not an error in the calculations.

Approximately 1 million creditors were affected by the FTX collapse, spanning retail customers, institutional investors, and vendor creditors. The estate has worked methodically through the claims process, and as of mid-2026, the vast majority of creditors who completed all required steps are either already paid or awaiting the next distribution round.

For a full breakdown of distributions so far and what comes next, see our FTX Bankruptcy Payouts 2026 guide →

✅ Key Point: Claim Filing Is Closed

The deadline to file a new FTX claim was September 29, 2023. This window is permanently closed — no new claims are being accepted. If you had funds on FTX at the time of collapse and did not file a claim by that date, you will not receive a distribution. However, if you did file, read on — your money may still be coming.

Step-by-Step FTX Claim Guide

If you filed a claim before the September 2023 deadline, here's exactly what you need to do to receive your distribution.

  1. Confirm You Filed a Claim

    First, verify that you actually submitted a claim before the September 29, 2023 deadline. Log in to the Kroll portal at restructuring.ra.kroll.com/FTX using the email address associated with your FTX account. Your claim status and assigned claim number will be displayed on your dashboard. If you cannot locate your claim, try the email recovery option or contact Kroll's support directly.

  2. Log In to the Kroll Customer Portal

    The primary interface for FTX creditors is the Kroll Customer Portal at claims.ftx.com/kroll-portal. This is where you manage your claim, check your balance, and track distribution status. Use your FTX-registered email to access the portal — if you no longer have access to that email, you'll need to go through Kroll's account recovery process before proceeding.

  3. Complete KYC (Know Your Customer) Verification

    KYC is mandatory before any funds can be released to you. You'll need to upload a government-issued photo ID (passport or national ID card), provide proof of address (utility bill, bank statement, or similar document dated within the last 90 days), and answer questions about your identity. KYC is handled through the Kroll portal's built-in verification system. Processing typically takes 1–5 business days. If your KYC was rejected, see the "Common Problems" section below.

  4. Link Your Payout Method

    FTX creditors can receive funds through one of three approved distribution partners: BitGo (for crypto or USD), Kraken (crypto exchange, available in eligible countries), or Payoneer (international wire/bank transfer). Select your preferred provider within the Kroll portal and follow the linking instructions. Each provider has its own onboarding steps and may require additional identity verification. Choose the option most suitable for your country and financial situation.

  5. Submit Required Tax Forms

    US creditors must submit a completed W-9 form. Non-US creditors must submit a W-8BEN (for individuals) or W-8BEN-E (for entities). These forms are required by law before any payment can be issued. Failure to submit the correct tax form is one of the most common reasons creditors experience payment delays. All forms can be submitted directly through the Kroll portal — you do not need to mail anything.

  6. Wait for Your Distribution

    Once KYC, your payout method, and tax forms are all completed and approved, you are in the queue for the next distribution. The 5th distribution paid out July 31, 2026. The 6th distribution is expected around January 2027. Monitor your Kroll portal dashboard and your registered email for status updates. Do not contact Kroll repeatedly — portal status updates are the authoritative source of information about your payment.

How Much Will You Get?

The recovery rate for FTX creditors has been exceptional by bankruptcy standards — in many cases exceeding 100% of claims. Here's how it breaks down by creditor class:

The critical USD-pegged caveat: Your payout is calculated based on the value of your assets on November 11, 2022 — in US dollars. This means if you held 1 Bitcoin and BTC was priced at $16,000 that day, your claim is worth $16,000 — regardless of Bitcoin's price today. You are being made whole in dollar terms, but you are not being compensated for potential price appreciation you missed out on while your assets were frozen.

For most creditors, especially those who held stablecoins or USD on FTX, this distinction doesn't matter — you'll receive the full dollar amount you deposited. For those who held large amounts of BTC, ETH, or other tokens that have since appreciated significantly, the recovery in dollar terms may feel less satisfying even if it's technically 100%.

FTX Distribution Timeline

Round Date Details Status
1st Distribution February 18, 2025 Initial payouts to convenience class and priority creditors (~$1.2 billion) Completed
2nd Distribution May 30, 2025 Expanded payout to general creditor classes (~$5 billion) Completed
3rd Distribution September 30, 2025 Additional rounds targeting unresolved claim classes (~$1.6 billion) Completed
4th Distribution March 31, 2026 4th distribution ~$2.2B; cumulative total distributed now exceeds $10B Completed
5th Distribution July 31, 2026 Record date June 16, 2026. Includes ~$600M freed from disputed claims reserve. Payment via BitGo, Kraken, or Payoneer. Upcoming

Note: Exact amounts per round may vary based on available estate assets and creditor class. Check the Kroll portal for the most current information.

Common Problems & Solutions

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Can't Log In to the Kroll Portal

Try the "Forgot Password" or email-based recovery option on the login page. If you no longer have access to your registered email, submit a support ticket through the Kroll help desk with proof of identity. Do not create a new account — that won't be linked to your claim. Allow 5–10 business days for account recovery.

KYC Verification Rejected

KYC rejections are usually due to blurry document images, expired ID, or a name mismatch. Re-submit with a high-resolution scan of a current, government-issued ID. Ensure your name matches exactly between your ID and your Kroll account. Address documents must be dated within the last 90 days. If rejected again, contact Kroll support with an explanation.

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Payout Amount Seems Wrong

Remember that your payout is based on the USD value of your holdings on November 11, 2022 — not current market prices. If the amount still seems incorrect, download your claim detail from the portal and compare it to your FTX account history. File a formal objection through the portal's dispute mechanism before the applicable deadline.

Haven't Received Payment Yet

First, confirm that all steps are complete: KYC approved, payout method linked, and tax forms submitted. Check that your payout provider (BitGo, Kraken, or Payoneer) account is fully verified and not restricted in your jurisdiction. If all steps show as complete and you still haven't received funds after the expected payment date, contact both Kroll support and your chosen payout provider.

🚨 Scam Warning — Never Pay to Speed Up Your Claim

Scammers are actively targeting FTX creditors. No legitimate party will ever ask you to pay a fee to release, accelerate, or process your FTX distribution. The official claim process is entirely free. Be wary of emails, social media messages, or websites claiming to be "FTX recovery agents" or "claim facilitators." The only official portals are restructuring.ra.kroll.com/FTX and claims.ftx.com/kroll-portal. Report any scam attempts to the FTC at reportfraud.ftc.gov.

Frequently Asked Questions

Can I still file an FTX claim?
No. The deadline to file a new FTX bankruptcy claim was September 29, 2023, and that window is permanently closed. The bankruptcy court will not accept late claims. If you had funds on FTX and did not file by that date, unfortunately you will not receive a distribution from the bankruptcy estate. However, if you did file — even partially — log in to the Kroll portal to check its status.
How much will I get back from FTX?
Most creditors are receiving 100% or more of the USD value of their holdings as of November 11, 2022 — the date FTX filed for bankruptcy. Class 7 (small convenience claims) received 120%. Classes 5B and 6A/6B have been fully repaid. The exact percentage depends on your creditor class and claim amount. Log in to the Kroll portal to see the specific recovery rate applied to your claim.
How do I check my FTX claim status?
Log in to the Kroll portal at restructuring.ra.kroll.com/FTX using your FTX-registered email address. Your dashboard will show your claim number, claim amount, KYC status, payout method status, tax form status, and any pending distributions. This portal is the authoritative source for all claim information — do not rely on third-party sites or social media for status updates.
When is the next FTX payout?
The 5th FTX distribution has a record date of June 16, 2026 and a payment date of July 31, 2026. To receive this payment, you must have been a verified creditor with completed KYC, a linked payout method, and submitted tax forms before the record date. If you complete these steps after June 16, 2026, you will be included in a subsequent distribution round.
I missed the June 16, 2026 deadline — can I still get paid?
Yes, but not on July 31, 2026. Missing the June 16 record date means you will not receive the 5th distribution. However, your underlying FTX claim is not forfeited. Complete your KYC, link a payout provider (BitGo, Kraken, or Payoneer), and submit your tax forms as soon as possible — you will then be included in the next scheduled distribution round. Importantly, you have six months from the July 31 payment date to onboard with a distribution service provider before any forfeiture risk applies. Log in to the Kroll portal and complete any outstanding steps now.
My country is listed as restricted — can I still receive my FTX payout?
The situation improved significantly in late 2025. The FTX Recovery Trust withdrew its restricted jurisdiction motion in November 2025, meaning creditors in countries such as Russia, Belarus, China, Ukraine, Pakistan, and Saudi Arabia are no longer facing automatic claim forfeiture. However, actually receiving payment from these jurisdictions remains difficult in practice — the three approved payout providers (BitGo, Kraken, Payoneer) each have their own compliance requirements and may decline to onboard users from certain countries, particularly those under international sanctions. If you cannot onboard with any approved provider, one alternative is to sell your claim on a secondary market platform such as Qredax. Consult a legal specialist familiar with FTX claims in your country for the best path forward.
What if I didn't file by the September 2023 deadline?
Unfortunately, there are very limited options if you missed the September 29, 2023 deadline. In rare circumstances, the bankruptcy court may grant relief for late filings if a creditor can demonstrate extraordinary circumstances that prevented timely filing — but this is uncommon and requires legal action. It's worth consulting a bankruptcy attorney if you had a significant amount on FTX and missed the deadline. For most creditors, missing the deadline unfortunately means no recovery from the bankruptcy estate.
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