FTX collapsed in November 2022. If you had funds on the exchange at the time — even a small amount you'd forgotten about — you may be entitled to a bankruptcy distribution. Thousands of creditors either never filed claims or don't know if they did. This guide helps you find out.

Step 1: Check If You Ever Had an FTX Account

Start by searching your email for the following:

Also check old crypto exchange accounts you may have linked to FTX, and look for FTX in your bank statements (ACH transfers or wire transfers to FTX Trading Ltd).

Step 2: Check the Kroll Claims Portal

The official FTX claims portal is managed by Kroll Restructuring Administration at restructuring.ra.kroll.com/FTX. You can search for an existing claim using your email address. If a claim was filed — either by you or auto-created by the estate — it will appear here.

Important: The FTX estate automatically created claims for many creditors based on their account balances at the time of collapse. Even if you never filed anything, you may already have a claim in the system. Always check Kroll before assuming you have nothing.

  1. 1Go to restructuring.ra.kroll.com/FTX
  2. 2Click "Check My Claim" or "Creditor Login"
  3. 3Enter the email address you used for your FTX account
  4. 4If a claim exists, you'll see its status and the scheduled claim amount

What If My Email Has Changed Since 2022?

Try all email addresses you may have used in 2022 and earlier. If you genuinely cannot access the original email, contact Kroll's creditor support to request a claim lookup by name or alternative identifier. You'll need to provide evidence of your identity and your FTX account ownership.

Step 3: Check FTX Claim Secondary Markets

Some creditors who wanted immediate liquidity sold their FTX claims to third-party buyers. If you sold your claim, you are no longer entitled to the distribution — the buyer receives it instead. Check emails from companies like Xclaim, Cherokee Acquisition, or Contrarian Capital to see if you executed a claim sale agreement.

I Found a Claim — Now What?

If your claim is in the Kroll portal, your next step is to complete the payout setup so you're ready for the next distribution round:

The FTX estate will announce the next distribution record date. Having everything completed in advance ensures you don't miss another round.

I Had a Very Small Balance — Is It Worth Claiming?

~119% Average recovery rate for FTX creditors across distribution rounds to date

Yes, even small balances are worth claiming. FTX creditors are recovering approximately 119 cents on the dollar on average — and some claim classes are receiving up to 120% or more. The estate has returned nearly $10 billion since distributions started in 2025. Even a $200 balance is worth the hour it takes to complete your claim setup.

Full FTX Claim Guide

Step-by-step walkthrough of the entire FTX claim process — from Kroll to payout.

Read the Full Guide →