FTX collapsed in November 2022. If you had funds on the exchange at the time — even a small amount you'd forgotten about — you may be entitled to a bankruptcy distribution. Thousands of creditors either never filed claims or don't know if they did. This guide helps you find out.

Step 1: Check If You Ever Had an FTX Account

Start by searching your email for the following:

Also check old crypto exchange accounts you may have linked to FTX, and look for FTX in your bank statements (ACH transfers or wire transfers to FTX Trading Ltd).

Step 2: Check the Kroll Claims Portal

The official FTX claims portal is managed by Kroll Restructuring Administration at restructuring.ra.kroll.com/FTX. You can search for an existing claim using your email address. If a claim was filed — either by you or auto-created by the estate — it will appear here.

Important: The FTX estate automatically created claims for many creditors based on their account balances at the time of collapse. Even if you never filed anything, you may already have a claim in the system. Always check Kroll before assuming you have nothing.

  1. 1Go to restructuring.ra.kroll.com/FTX
  2. 2Click "Check My Claim" or "Creditor Login"
  3. 3Enter the email address you used for your FTX account
  4. 4If a claim exists, you'll see its status and the scheduled claim amount

What If My Email Has Changed Since 2022?

Try all email addresses you may have used in 2022 and earlier. If you genuinely cannot access the original email, contact Kroll's creditor support to request a claim lookup by name or alternative identifier. You'll need to provide evidence of your identity and your FTX account ownership.

Step 3: Check FTX Claim Secondary Markets

Some creditors who wanted immediate liquidity sold their FTX claims to third-party buyers. If you sold your claim, you are no longer entitled to the distribution — the buyer receives it instead. Check emails from companies like Xclaim, Cherokee Acquisition, or Contrarian Capital to see if you executed a claim sale agreement.

I Found a Claim — Now What?

If your claim is in the Kroll portal, your next step is to complete the payout setup so you're ready for the next distribution round:

The FTX estate will announce the next distribution record date. Having everything completed in advance ensures you don't miss another round.

I Had a Very Small Balance — Is It Worth Claiming?

~119% Average recovery rate for FTX creditors across distribution rounds to date

Yes, even small balances are worth claiming. FTX creditors are recovering approximately 119 cents on the dollar on average — and some claim classes are receiving up to 120% or more. The estate has returned nearly $10 billion since distributions started in 2025. Even a $200 balance is worth the hour it takes to complete your claim setup.

Full FTX Claim Guide

Step-by-step walkthrough of the entire FTX claim process — from Kroll to payout.

Read the Full Guide →

Frequently Asked Questions About Finding a Forgotten FTX Claim

What if I don't remember the email I used for FTX?

If you cannot remember your FTX email address, start by searching your email inboxes for messages from @ftx.com, @kroll.com, or "FTX bankruptcy" in the subject line. Check old email addresses you may have used in 2020–2022 when FTX was active. If you used a different device to set up your FTX account, check saved passwords in Chrome, Safari, or a password manager. As a last resort, Kroll's helpdesk (restructuring.ra.kroll.com/FTX) has a process for claimants who cannot identify their account email — it requires submitting identity documents.

How can I check if I actually had funds on FTX?

Log in to claims.ftx.com with your original FTX credentials. Once logged in, you will see your account snapshot showing the balance at the time of the November 2022 bankruptcy filing. If you had transferred all your funds off FTX before the bankruptcy, your balance will show as zero or near zero. Keep in mind that FTX US and FTX.com (international) are separate entities with separate claims processes — if you used FTX US, look for claims under the FTX US portal.

I used FTX through a third-party app or yield product — do I have a claim?

It depends. If you deposited funds directly to FTX.com or FTX US, you have a direct claim. If you accessed FTX liquidity through a third-party DeFi protocol, a yield aggregator, or a neobank that held customer funds on FTX, you may be a "indirect creditor" — your claim runs against the third-party platform, not FTX itself. Many third-party platforms that lost customer funds on FTX have their own separate claims processes. Check the platform you actually used to understand your rights.

What happens if I find my FTX claim but the amount looks wrong?

You can dispute your scheduled claim amount through the Kroll claims portal. Click "File a Claim" and select the option to object to the scheduled claim. You will need to provide documentation — such as trade history, deposit records, or account statements downloaded from FTX before the collapse — to support your objection. The deadline to object may have passed for certain categories; check the latest case schedule on the Kroll portal. If the deadline has passed, you may still be able to file a late claim objection with the bankruptcy court, though this requires a legal motion.